Privacy policy

OVERDMA LLC – PRIVACY POLICY
Last Updated: February 28, 2026

1. Introduction

OverDMA LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, make a purchase, join our Discord server, or use any of our products or services.

By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment details (processed securely by third-party providers)
- Order history

Technical Information:
- IP address
- Device identifiers
- Browser type
- Operating system
- Access timestamps
- Download timestamps
- Log files
- Usage activity

Community Information:
- Discord username
- Discord ID
- Support communications
- Message history related to customer support or fraud investigations

3. How We Use Your Information

We use collected information to:

- Process and fulfill orders
- Provide customer support
- Prevent fraud and unauthorized transactions
- Investigate chargebacks and disputes
- Enforce our Terms of Service
- Improve website functionality
- Comply with legal obligations
- Maintain security and system integrity

We reserve the right to use transaction logs, IP logs, access records, and communication history for fraud prevention and dispute defense.

4. Payment Processing

All payments are processed through secure third-party providers such as Shopify Payments, Stripe, PayPal, or other authorized processors.

We do not store full credit card numbers. Payment data is handled directly by payment processors under their own privacy and security policies.

5. Fraud Prevention & Legal Compliance

We actively monitor transactions for fraud risk.

In the event of a payment dispute, chargeback, or suspected fraudulent activity, we reserve the right to provide relevant information to:

- Payment processors
- Financial institutions
- Fraud prevention services
- Legal authorities where required

This may include:
- IP address logs
- Order history
- Delivery confirmation
- Usage logs
- Communication records

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

- Maintain session functionality
- Analyze website performance
- Detect suspicious behavior
- Improve user experience

By using our website, you consent to the use of cookies.

7. Data Retention

We retain personal information as long as necessary to:

- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Protect against fraud

We may retain transaction and access logs for an extended period for fraud prevention purposes.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

You acknowledge that you provide information at your own risk.

9. International Users

If you access our services from outside the United States, you understand and agree that your information may be transferred to and processed in the United States.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

- Access your personal data
- Request correction of inaccurate information
- Request deletion where legally permitted

To make such a request, contact us through our official support channels.

We may deny deletion requests where data retention is required for fraud prevention, dispute defense, or legal compliance.

11. Third-Party Links

Our website or Discord server may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related inquiries, please contact OverDMA LLC through our official website support channels.